PRIVACY POLICY
Last Updated: August 2025
Introduction
CAPE2CANE is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, place an order, or interact with us through social media and email.By using our website or purchasing our products, you agree to the terms outlined in this Privacy Policy.
The Information We Collect
We may collect the following types of information:- Personal Information- Name- Email address- Phone number- Shipping and billing address- Order details
- Any information you provide through our contact forms or messages
- Automatic Data (Cookies & Website Analytics)Cookies help improve your experience on our site. You can disable cookies in your browser at any time.
- Payment Information. (We do not store full credit card details).
Payments are processed securely through trusted third-party payment providers such as:
PayPal
Afterpay
Stripe
Square
These providers handle your payment details under their own privacy and security policies.
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How We Use Your Information
We collect information to:- Process and fulfil your orders- Communicate with you about your order- Respond to questions or enquiries- Improve our website and services- Provide customer support- Detect and prevent fraudWe do not sell or trade your personal information.ur block, write your own text and edit me.
How Your Information Is Stored
Your information is stored securely using industry-standard protections.We take reasonable steps to prevent:- Unauthorised access- Loss- Misuse- ModificationOnly authorised CAPE2CANE team members and trusted service providers have access to your information.
Sharing Your Information
We may share your information with:- Service Providers- Payment processors- Shipping carriers (Australia Post, couriers)- Website hosting platforms- Email service providersThese providers only receive the information needed to complete their service.- Legal RequirementsWe may disclose information if required to comply with Australian law, protect our rights, or prevent fraud.
- Marketing & Emails
You may choose to receive:- Order updates- Promotions- New product announcementsYou may unsubscribe at any time by clicking “unsubscribe” at the bottom of emails or contacting us directly.We never spam, and we never sell your email address.
Third-Party Links
Our website may contain links to external sites (Facebook, Instagram, Afterpay, PayPal, etc.). We are not responsible for their privacy practices. Always check their privacy policies before sharing information.
Cookies & Tracking
We use cookies to:- Improve site performance- Personalise your browsing experience- Track website traffic for analyticsYou may disable cookies in your browser, but some features may not work correctly.
Children’s Privacy
Our website is not intended for children under 16.We do not knowingly collect personal information from children.
Accessing or Updating Your Information
You may request:- A copy of your personal data- Correction of inaccurate information- Removal of your personal information (unless legally required to retain it)- Contact us at any time using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary.The revised version will be posted on our website with an updated date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:Email: cape2cane@outlook.com
Facebook/Instagram: CAPE2CANE